Privacy Policy

Protecting your Privacy

We value the privacy and personal information of the people who visit our website, SystemIO.

SystemIO is committed to protecting the personal privacy of our clients and visitors to our website. We observe the National Privacy Principles pursuant to the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).

Personal Information

When you visit SystemIO, our website provider makes a record of the visits and logs the following information for statistical purposes - the user's server or IP address, the user's top-level domain name (eg: .com, .gov, .au etc.), the date and time of visit to the site, the pages accessed and the type of browser used.

Our technology does not identify you personally and we only use this information from our website and Google Analytics to improve the content and functionality of our website to better understand our clients, and markets and to improve our products and services.

We only collect personal information, such as your email address, if you send us a message, supply it to us or submit a request for further information regarding one of our products or services. SystemIO protects personal information through the use of secure databases that can only be accessed by authorised individuals employed by SystemIO.

SystemIO does not disclose personal information to third parties and we do not sell or rent our client lists to any third parties.

SystemIO takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information which is no longer required.

The information that you provide to us is generally used to provide products or services to you. SystemIO may also use this information to provide you with advice on new products, research and other information which may be of interest to you.

From time to time we may offer you products and services that we believe will be of particular relevance and interest to you based on your information.

If you do not wish to receive these emails or offers from us please select the unsubscribe link at the bottom of all of our emails.

What we collect:

Personal Information we may collect from you includes:

• your name, telephone number, postal address, upon purchase of our kirtan tickets
• the e-mail addresses of those who post comments to our pages, contact us or subscribe to our newsletter or who otherwise communicate with us via e-mail
• aggregate information on what pages visitors access or visit
• user-specific information on what pages visitors access or visit
• information volunteered by the visitors. Note that when voluntarily supplying data to us, you can use a codename or pseudonym.

You have no obligation to provide personal information which you do not wish to disclose. In some circumstances, however, if you choose not to provide us with the requested information, we may be unable to provide you with the products and services that require the collection of that information.

How information is used and disclosed

The information we collect via SystemIO is:

• not shared with other third parties or organisations for commercial or other purposes
• used to improve the content of our products, services, website functionality;
• used to notify clients or potential clients about updates, offers, new products or services to our website
• used by us to contact visitors for marketing purposes (if opted-in to receive our information such as guides, newsletters, alerts and offers)
• only disclosed to government authorities as required by law, such as in conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorised use of our website.

Security and accuracy of data

Safeguarding your information is our priority. Our website provider has stringent security measures and processes in place in our physical facilities as well as our separate computer system that runs the database to protect against the loss, misuse or alteration of information that we have collected from you at our site.

You may request access to the personal information we hold about you by contacting us. If you believe that the information we hold about you is inaccurate or incomplete, you may ask us to amend it.

Upon request we provide site visitors with access to:

• unique identifier information (e.g, client number, password) we collect about them;
• transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) we collect about them;
• contact information (e.g., name, address, phone number) that we collect about them.

Clients can access this information by sending a request via the SystemIO Contact Us form in order to correct any inaccuracies or update contact details.

Cookies

Our website uses "cookies" to collect anonymous data. Cookies are small files of text which are sent to your browser and stored on your computer's hard drive to identify your browser to our site. It is common practice for websites to send a "cookie" and its purpose is to let us know that a previous visitor has returned to www.systemio.dev. Sometimes cookies identify users where the website requires information to be retained from one page to the next. This is purely to increase the functionality of the site.

Cookies by themselves cannot be used to discover the identity of the user or your email address. Cookies do not damage your computer and you can set your browser to notify you when you receive a cookie so that you can decide if you want to accept it. If you use only temporary cookies, insert "Once you leave the site, the cookie is destroyed and no personal or other information about you is stored." If you use permanent cookies, insert "They allow the website to recognise your computer when you return in the future".

Policy Changes

From time to time, we may seek to use client information for new purposes not previously disclosed in our privacy policy.

If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of such possible new uses.

This policy may change from time to time and we ask regular visitors to this site to periodically check for any policy updates.

If you feel that our website is not following its stated information policy, you may contact us by email at our contact us page and you will receive a prompt email reply.